With 2019 already in full swing, we find ourselves looking forward to the year ahead. As is always the case in WA, the first half of the year contains the majority of public holidays. New Year’s Day is already behind us and…
There are a number of benefits to entering the Broome Small Business Awards – it’s not just about fame, fortune and bragging rights. There are also significant marketing and business management advantages to be gained. Top 10 Reasons to enter the awards…
On average, Australians spend 40 hours each week at work. That’s almost a quarter of all the hours in an entire year. So, as an employer, you should aim to create a workplace that your people enjoy getting out of bed for….
Up until 12 December 2018, only national system employees covered by a modern award had access to take unpaid leave to deal with the impact of family and domestic violence. Parliament have now passed the FairWork Amendment (Domestic and Family Violence Leave)…
In a move spurred by the Federal Court case of WorkPacv Skene [2018] FCAFC 131, the Australian government has introduced a new regulation into the Fair Work Regulations 2009that took effect from 18 December 2018; Regulation 2.03A. WorkPac v Skene emphasised that…
Can your business really deliver excellence to your customers? Now, more than ever is the time to try. Customer service excellence is nowhere near as challenging as people think, but an alarming number of companies don’t bother worrying about it. They either…
The number one challenge within organisations today, is communication! Communication between management and staff. Communication between staff and customers. Communication between one department and another. Communication between those on the frontline, and those out back. Communication between individual members of staff. The…
Many businesses choose to shut down or operate a skeleton staff over between Christmas and the New Year. Reasons include that it is traditionally a quiet trading period or custom and practice to allow staff to recuperate and have a break. Whatever…
In a world where customers are often driven online to find the cheapest option, it can be hard for bricks-and-mortar businesses to feel they have a fair chance to be competitive. Bricks-and-mortar business can be tough – but there’s also some fantastic…
With temperatures in WA quickly heating up, it’s time to take extra care to protect your employees from heat stress and the more serious heat stroke. Heat stress occurs when the body’s fluids are depleted due to increased sweating. This can cause…
