Broome’s small business community gathered last Friday night to celebrate their achievements in a glittering award ceremony at the Mangrove Hotel. Hosted by GWN7 news anchor Noel Brunning, the event was attended by 120 local business members.
And the winners are…
HERTZ KIMBERLEY AWARD FOR FRANCHISE BUSINESS
FIRST HIGHLY COMMENDED: Harvey Norman Electrical & Furniture Broome
Harvey Norman Broome opened in December 2016, offering the largest whitegoods and small appliance range in the Kimberley. Owner Laura De Vere-Hunt lives by the philosophy, opportunity can’t knock if you don’t build a door’ which is evident through her initiatives to offer Broome locals a retail experience that would match that of any metropolitan outlet. Judges were impressed by Laura’s commitment to maintaining high values and ensuring that their customers have 100% trust and satisfaction when purchasing from their store.
SECOND HIGHLY COMMENDED: HydroKleen
Hydrokleen Broome specialises in the cleaning and sanitising of air conditioning systems. For a fifth year in a row, Hydrokleen Broome has achieved the highest turnover of its 28 franchises nationwide, this is despite being located in the smallest population base of all outlets. Its success is attributed to astute business acumen with a focus on exceptional customer service, establishing the business as Broome’s market leader in the field.
WINNER: F45 Training Broome
F45 is the revolutionary training system changing lives around the globe, where members train in a dynamic small group training environment. Opened here in Broome in October 2017, the Broome F45 business has gone to exceptional lengths to establish including the build of a bespoke studio. The team at F45 have revitalised the fitness, health and wellbeing industry in Broome, and continue to grow to meet the needs of the community.
NYAMBA BURU YAWURU AWARD FOR ABORIGINAL BUSINESS
WINNER: Kullarri Building Pty Ltd
Kullarri Building is an Indigenous building company who specialises in the construction and refurbishment of housing and other related infrastructure. It provides these services for both the Indigenous and non-indigenous community and has undertaken a number of commercial and residential projects including government housing projects. Judges were impressed by their commitment to training youth from both indigenous and non-indigenous backgrounds.
AUSTRALIA’S NORTH WEST TOURISM AWARD FOR TOURISM BUSINESS
HIGHLY COMMENDED: Coco’s Beach Bungalows
Husband and wife team, Terry and Angela provide bespoke, tailored services for their guests and strive to give each guest the personal touch to ensure their experience is memorable and exceeds expectations. The extra services such as collecting guests online shopping and stocking in the fridge before arrival is excellent and the re-usable shopping bags area is a nice touch, reflected by their No. 1 ranking on TripAdvisor for traveller reviews. Coco’s philosophy is that it’s not just about getting guests to stay with them, but about visitors having a positive experience of Broome as a whole with the gross value of tours sold increasing from $17,000 in 2016 to over $50,000 last year.
WINNER: Broome Whale Watching
Broome Whale Watching is a family run eco-tourism business that operates 12 months of the year, offering unique experiences to guests that showcase Broome’s environmental and cultural values. Judges were impressed by Cameron and Val’s commitment to building awareness of Broome and the Kimberley’s environmental, cultural and historical values through the delivery of informative and educational eco-tours.
KIMBERLEY SMALL BUSINESS SUPPORT AWARD FOR START-UP BUSINESS
WINNER: A Plus Events, Hire & Styling
Launched in September 2017, A Plus has grown from a timber bar to a vast range of hire equipment for events, weddings, birthdays, baby showers, corporate events and much more. Owners Ashlie and David have addressed the gap in the market to create and establish a unique business. Judges were impressed by every aspect of this business, with careful planning and clever execution, A Plus Events left very little to be desired in their operations.
BURU ENERGY AWARD FOR COMMUNITY ENGAGEMENT
WINNER: Footprint Cleaning
For the second year in a row, Footprint cleaning have gone from strength to strength, developing a winning business concept in their mission to keep Broome clean. They’ve generously supported community events including the Broome Christmas Party, Kyle Andrews Foundation and have a strong ethical backbone with employee assistance. Footprint Cleaning also support the environment through conscious choice of sustainable products and have achieved ‘green’ certification. Judges say they ‘blitzed it’ with a perfect score for community engagement.
KIMBERLEY PORT AUTHORITY AWARD FOR BUSINESS WITH 0 TO 4 EMPLOYEES
HIGHLY COMMENDED: Anastasia’s of Broome
Anastasias has been known as Broome’s Family Jewellers for over 25 years, offering high quality, best value jewellery, watches, giftware, pearls and the rare Argyle Pink Blue and White diamonds. Judges were impressed by their commitment to the community of Broome, and support of organisations and events such as Kimberley Girl, Broome Pride MARDI GRAS, Best of Broome and the upcoming Chinatown Discovery Festival.
WINNER: Coco’s Beach Bungalows
Coco’s Beach Bungalows is a self contained 4.5 star holiday accommodation property on Sanctuary Road, Cable Beach. Guests have their own private entry, spacious veranda with outdoor dining and day bed and own Weber BBQ are perfect for relaxing and enjoying the Broome lifestyle. Judges were impressed by Coco’s Beach Bungalows ability to reach their business goals over the past 12 months in the key areas of Sales, Customer Service, Business Systems and Sustainability. They demonstrated clear strategies and were able to submit clear evidence of improvement.
INPEX-LED ICHTHYS LNG AWARD FOR BUSINESS WITH 5 TO 10 EMPLOYEES
WINNER: Footprint Cleaning
Just missing out on this category last year, Footprint Cleaning has demonstrated exceptional business development, with commitment to innovation, customer service, staff and local community. Established in 2016, the business has fast become a leading service to the town, growing from 15 clients across 31 locations in June, to 26 clients across 44 facilities. Judges were impressed by the careful planning, hard working ethic and community consciousness of this business.
SHAKESPEARE TOTAL FINANCIAL SOLUTIONS AWARD FOR BUSINESS 11 TO 20 EMPLOYEES
WINNER: Broome Plumbing & Gas
Established in 1987, Broome Plumbing and Gas has been servicing the Broome and surrounding communities, specialising in plumbing, gasfitting, solar hot water systems, retail outdoor furniture, BBQs and Webers, Commercial Cooking Equipment, and as an ELGAS agent for the region. Owners Rob and Tash have strived to build a solid reputation throughout the community by providing a wealth of knowledge and experience to local residences and businesses of the region. Judges were impressed by their careful business planning, impressive dedication and contribution to the community.
AUSTRALIAN BUSINESS CONSULTANTS AND SOLUTIONS AWARD FOR CUSTOMER SERVICE EXCELLENCE
WINNER: Harvey Norman Electrical, Furniture & Bedding Broome
Opened in 2016, Harvey Norman Electrical, has been committed to the provision of excellent customer service for Broome, and since the opening of the Furniture and Bedding in May 2018, has gone from strength to strength in 100% customer satisfaction. Judges were impressed by Harvey Norman Broome’s legacy of being the only business in the franchise to not receive a complaint, alongside very strong case studies showing excellent understand of customers and their needs.
SHELL PRELUDE AWARD FOR NON PROFIT ORGANISATION
WINNER: NYIRRWA MURRGURLAYI
Offering an Employment and Education Housing facility, Nyirrwa Murrgurlayi is Yawuru for ‘a house for the purpose of work’. it’s a large house with bathrooms, shared kitchen, laundry, lounge, covered swimming pool, BBQ and Sheltered areas. Operating as a shared home, each individual is responsible for their own room and belongings, to participate in daily household chores and to help, encourage and support each other. Judges were impressed by Nyirrwa Murrgurlayi’s strong community engagement, and commitment to goals which are tied to their mission statement. They offered a great case study to demonstrate their success.
HORIZON POWER INNOVATION AWARD
WINNER: LIFE & SOUL HEALTH AND FITNESS CLUB
Life and Soul Health and Fitness Club Broome has been operating since May 2008, and has become a place for local people to meet and exercise together. Operating on a 24/7 basis, Life and Soul’s innovation has happened both organically and aggressively, leading the world-first development of a software system to meet their growing needs of efficiency and seemless consumer experience. The Life and Soul team worked with developers in New Zealand in designing a system that would facilitate digital wearables. Despite being located in regional Australia, Life & Soul have become part of Australia’s industry leadership with impressive contributions to the global health and fitness industry.
WORKING TOGETHER WEST KIMBERLEY EMPLOYER OF CHOICE AWARD
WINNER: FOOTPRINT CLEANING
As an employer, Footprint Cleaning have a genuine commitment to providing employment opportunities to Indigenous Australians, with strategies in place for recruitment, retention, and rewarding their workforce. They encourage professional development with all staff and include all employees in decision making processes and provide a flexible, fun and supportive employment environment. Footprint Cleaning started with 2 employees and grew to 15 with a fluctuating average of 50% who identify as Indigenous. Aaron’s experience developing teams of Aboriginal people continues, with an ongoing commitment toward parity.
SEVEN WEST MEDIA KIMBERLEY AWARD FOR BUSINESS PERSON OF THE YEAR
WINNER: Avon Price, Oilfield Transport Service
Avon is the Owner / Managing Director of Oilfield Transport Services (or OTS) since 2000 and still operates on a hands on basis 24 hours a day, 7 days a week. Leading 14 full time employees, Avon has shown a commitment to employing locally and leads by example, never expecting his employees to perform any duties he wouldn’t do himself.
BROOME INTERNATIONAL AIRPORT AWARD FOR BUSINESS OF THE YEAR
HIGHLY COMMENDED: A Plus Events, Hire and Styling
As a start up business, A Plus Events, Hire and Styling have achieved success in their first 18 months of operations. Ashlie has shown true entrepreneurial spirit, identifying an opportunity in special events and carried methodical business planning. .
WINNER: Footprint Cleaning
The business journey for Footprint Cleaning has been fast and furious, but not without enormous dedication and careful attention by owners Aaron and Taryn Ryan.
In 2017, after just six months in operation Footprint Cleaning was awarded the Start Up Award having already achieved incredible milestones within this short frame of time.
In 2018, Footprint Cleaning was highly commended for the small business award in the 5 to 10 employee category, and won the awards for Community Engagement and Working Together.
Just 2 and a half years into its life, Footprint Cleaning has won two categories, and awarded highly commended for a third.
With five awards, and two highly commended within three years, it’s safe to say that this record is unbeaten and we’re thrilled to acknowledge Footprint Cleaning as an exceptional business with tonight’s inaugural ‘Business of the Year’ award.
Thanks to our generous sponsors who made the night possible. More information can be found here.